Showing posts from October, 2018

Siebel CRM CAB @ Oracle Open World 2018 - Evolution of Siebel CRM

Siebel CRM CAB @ Oracle Open World 2018 It's that time of the year when San Francisco is abuzz with Oracle Open World in full swing. As in the past several years, Oracle (Siebel) hosted its annual CRM Customer Advisory Board all day meeting on Sunday at Grand Hyatt, San Francisco. This year was special as the year marks the 25th anniversary of the founding of Siebel Systems. So the occasion made the CAB event a momentous and a special one. Siebel CRM Strategy Update Siebel CAB event started off with the customary strategy and roadmap update from George Jacob (GM and GVP of Siebel CRM). Some of the key updates from the strategy include: Lifetime Support of Oracle Siebel Oracle's reinforcement of commitment to support existing Oracle applications including Siebel. No plans to end support with premier support "through at least" 2030 Rolling 10 years of premier support Move from Centralized Mobile-Cloud to Distributed Edge-Intelligence 2000-20